What Can You Do About Bad Business Reviews?

Nothing is more frustrating for a small business owner than to realize that the first thing that pops up whenever you search a website like Yelp or Google for your business is a negative customer review. These reviews carry a ton of weight with potential customers and can seriously impact your bottom line. Businesses that handle negative reviews poorly can become hated on social media and can experience outright boycotts that drive them to failure.…